Do your hearing aids sound weak or muffled? What now?
- Check to see if wax is obstructing either the microphone cover or the sound outlet of the hearing aid. The sound outlet will be the part that fits deepest into the ear canal. A possible clue that it is a mic problem is if you can hear a startup tone or jingle but not amplification of other sounds around you. Cleaning either or both of these may restore the loudness.
- In the case of a behind-the ear device that uses a tube instead of a wire; check for breaks in the tube, especially at the elbow where the tube enters an ear mold or attaches to a dome. If you don’t change the tubing every six months to a year, it’s only a matter of time before this happens. It can be very inconvenient. Moisture build up in the tubing is common especially if you spend much time away from air conditioning. Look to for moisture build up in the tubing elbow. A manual air blowers is available for moisture removal but you will need to disconnect the tubing from the HA to use it.
- Try changing the battery. Low battery power can cause low volume and sometimes strange sounds.
- Check to make sure the volume is not turned down.
- Make sure you have not unintentionally switched to another memory (if a multi memory device). It may be in the t-coil or loop mode, which may turn the microphone off.
- Has your hearing changed? Do you have some wax in your ears? If you suspect these problems, see a hearing care professional.
- Contact Gardner Audiology in Tampa Bay at 1-800-277-1182 for onsite trouble shooting and repairs.